Dear Carol: My family has always had problems because of poor communication and hot tempers. That was the dynamic between our parents and seems to have been passed down to my three sisters and me. I’ve had some other problems that eventually led me to learn how to listen to others with respect even when we disagree and to use forgiveness as a way of life. I’m far from perfect but this approach has helped me. My dad died suddenly last year with hard feelings still simmering on all sides.
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