...The nursing home staff would occasionally confide in me about families who "took over" the nursing home. The families came on like they owned the facility and their loved one was the only person who mattered. They cornered every staff member they could find and talked to them either with the attitude of a good neighbor who had all the time in the world, or as an adversary who needed constant monitoring. Neither attitude is good.
Read more about how involved families should be in facility care:
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